Contact Us

What to Know Before You Write

If you’re wondering about the status of a recent purchase, it helps to know that every order goes through a preparation window of 2-5 days after it’s placed. Keeping that timeframe in mind means you’ll reach out at just the right moment, once everything is in motion.

Checking on an Order

For any questions about where your package is or how to find your tracking details, first make sure it’s been at least 2-5 days since you submitted your order. That’s the standard period we need to get things processed and ready, so the information you’re looking for will be available by then.

Making a Change

If you need to swap an item or adjust something about your order, the quickest way to get help is to have your order number on hand. You can include it directly in your message, and that lets us pull up your details right away and take care of the modification without any back-and-forth.

Write to Us

For anything else on your mind, just send a note to [email protected]. We’re here to help and will get back to you as soon as possible.